Which payment methods are accepted?

You can choose between the following payment options: credit card (Visa, Mastercard), bank transfer and PayPal.

Why hasn't my order shipped?

Here are a few possible reasons why your order hasn't shipped:

• The product(s) you ordered is out of stock.

• A payment issue might have occurred while placing the order.

• During sale and promotional periods, the delivery may take a little longer than usual.

If there is an issue with your order, we will promptly notify you via email.

How long is the shipping time? Am I required to cover customs or duty taxes?

Please check here.

What should I do if I would like to return the item? If the item damaged? 

Please check here.

Can I use the name of my company for the invoice? Can I place a tax-free order?

Yes, but you have to contact us info@huntera.eu.

What should I do if I can't see the payment options?

Kindly provide details of the issue by reaching out to us at info@huntera.eu.

What should I do if the shipping options aren't visible to me?

Kindly provide details of the issue by reaching out to us at info@huntera.eu.

We offer worldwide shipping, with the exception of Russia and Belarus.

What should I do if the shipping rates are too high?

If, for instance, you notice an unusual shipping cost of 2000 €, it's likely indicative of a page error.

Kindly provide details of the issue by reaching out to us at info@huntera.eu.

What if I do not find the information in the sales description that interests me?

Email us at info@huntera.eu and we will respond to you soon as possible.